24/7 phones answered · London & the South East

Building Management Systemsin Swanley, London & the South East

Engineered for uptime, efficiency & control.

Family-run BMS specialist delivering smart, energy-efficient solutions to support net zero buildings — bespoke design, installation, maintenance and 24/7 call-out cover for commercial, healthcare, data-centre and industrial clients across London.

13+ years hands-on 2-hour SLA response Open-protocol systems BS EN 61439 panels
13+
Years hands-on BMS experience
2 hr
On-site SLA for contract clients
24/7
Phones answered, every day
£20M
Public liability insurance
Why BIAV

Engineered by people whostarted on the tools.

Bespoke design, in-house

Points schedules, controls narratives, software and supervisor graphics are all authored in-house by engineers, not outsourced.

BS EN 61439 panels

Every panel is designed by us and manufactured to BS EN 61439 by our panel-shop partner — audit-ready and built for the site it lands on.

Open, vendor-independent

BACnet, Modbus, KNX, LON and M-Bus. You keep control of your building — no proprietary lock-in.

24/7 human response

Phones answered around the clock, every day. Contract clients see engineers on-site within two hours, including 3am NHS call-outs.

Products we supply & integrate
Tridium (Niagara)Distech ControlsABBMitsubishi ElectricPhoenix ContactiSMA ControlliJanitzaCircutorThermokonSkySpark
Supplied through our distributor partnership with Forest Rock.
Sectors

Trusted where downtimeis not an option.

We deliver both directly to end clients and as subcontractor to M&E contractors across the sectors where BMS performance is business-critical.

Commercial offices
Healthcare
Education
Data centres
Retail
Leisure
Industrial
Residential
Proof point

£4,000 / month in savings — found in one audit.

A recent energy audit for a commercial client identified over £4,000 per month in avoidable spend — recovered through sub-metering, monitoring & targeting, and control-strategy optimisation. BMS isn't just about comfort; run properly it pays for itself.

£48k
Annualised saving identified
Sub-metering
Circuit-level visibility
M&T dashboards
Live consumption tracking
Net-zero ready
Efficiency upgrade path
Coverage

Serving London& the South East.

Based in Swanley, on the London/Kent border. Engineers cover the City, the South East London boroughs, north-west Kent and beyond, with rapid response for contracted sites.

Client feedback

Building a review wall,one project at a time.

We're a young company built on decades of individual experience. If we've delivered for you, a Google review helps other buildings find us.

Review coming soon. Be one of the first to share your experience of working with BIAV Controls.

Google review — coming soon

Review coming soon. Be one of the first to share your experience of working with BIAV Controls.

Google review — coming soon

Review coming soon. Be one of the first to share your experience of working with BIAV Controls.

Google review — coming soon
FAQs

Straight answers,before we speak.

Anything not covered here? Call us on 07500 040578.

How quickly do you respond to a BMS call-out?+

Our phones are answered 24/7, 365. For contracted clients we guarantee response times per SLA — typically on-site within two hours, including out-of-hours. Reactive, non-contract call-outs receive a response within 24 hours.

Which protocols and systems do you support?+

We work with open, vendor-independent protocols including BACnet, Modbus, KNX, LON and M-Bus. Through our partnership with Forest Rock we supply and integrate products from ABB, Distech Controls, Mitsubishi Electric, Tridium (Niagara), iSMA Controlli, Phoenix Contact and others.

Do you offer PPM contracts and remote monitoring?+

Yes. Planned Preventive Maintenance contracts are offered with defined SLAs, and remote monitoring / remote access is available so we can diagnose and resolve issues before they become site visits.

How is pricing structured?+

BMS work is bespoke and project-based, so we don't publish 'from' prices. Send us the specification, drawings or a brief description of the site and we'll come back with a written quote — quote on application.

Do you work direct or as a subcontractor to M&E contractors?+

Both. A significant portion of our work is subcontracted M&E delivery under formal contract, and we also work directly with end clients — landlords, facilities teams, healthcare trusts and building owners.

What warranty do you provide on installations and panels?+

A one-year workmanship warranty is standard on installations and panels, in addition to the underlying manufacturer warranties on supplied equipment.

Request a quote

Send us the spec.We'll come back withinone working day.

Every BMS project is bespoke, so we quote on application. Share drawings, a points schedule, or just a description of the site — we'll take it from there.

07500 040578 · 24/7
2-hour on-site SLA for contracted clients
£20M PL · £10M EL · £10M PI
Project enquiry
Call nowRequest a Quote